Last updated: November 9, 2025 • Effective Date: November 10, 2025
These Terms of Service, as amended from time to time, (these "Terms") constitute a legally binding agreement between Juliet AI, Inc. and its affiliated companies and subsidiaries worldwide (the "us", "our", "we", "Company") and the user accepting these Terms (the "Customer"). These Terms govern the manner in which the Customer and its Users (as defined below) may use and access the Company's generative AI application building platform available via the Company's website at https://www.juliet.space and any other services that made available through the Platform (the "Platform" and "Website" respectively), which is provided on a Software-as-a-Service subscription based model.
Use of the Platform by the Customer constitutes acceptance of these Terms. If a User accepts the Terms on behalf of another entity, it must have the authority to accept these Terms on its behalf.
The Website or Customer's use of the Platform may be subject to additional guidelines, terms, or rules, which will be posted on the Website or may be viewed via the Platform, including, without limitation, Company's Pricing page setting its different subscription plans at https://www.juliet.space/pricing, our Privacy Policy, our Responsible Use Policy ("RUP") and Copyright Policy, as the Company may amend from time to time. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.
NOTE: THESE TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS UNDER THESE TERMS AND WITH RESPECT TO DISPUTES YOU MAY HAVE WITH THE COMPANY. YOU MAY OPT OUT OF THE BINDING INDIVIDUAL ARBITRATION AS PROVIDED BELOW.
Subject to Customer's compliance with the terms and conditions contained in these Terms, Company, during the relevant Subscription Term (as defined below), hereby grants Customer and, if applicable, its Users, a limited, non-exclusive, non-transferable right to access and use the Platform in accordance with the applicable documentation and user guides ("Company Documents") and in each case solely for Customer's internal business use and not to provide the services to any other person or entity.
The Company may change or update the Platform and Website (and any services provided therein) at any time, including, without limitation, the availability of any feature, content or database, and may impose limitations or restrictions on certain features and services or discontinue any or all parts of the Platform or Website with or without notice.
Customer's use of the Platform may be subject to usage limits, including a maximum number of Users (as defined below) and maximum number of messages and integration credits, depending on Customer's selected Subscription plan on the Pricing page or Order Form. Company may change such limitations from time to time by notification or an update to the Pricing page. Exceeding the limitations may incur excess charges which will be added to Customer's Fees, provided that Customer may also elect to pre-purchase additional credits from the Company at the rates determined by Company from time to time.
The Company may offer, from time to time, some or all of its services on free trial versions ("Trial Service"). The Company reserves the right to modify, cancel and/or limit each Trial Service at any time and without liability. In addition, the Company may offer, from time to time, certain services in an alpha or beta versions (the "Pre-Released Services") and will use reasonable effort to identify the Pre-Released Services as such. Pre-Released Services are services that are still under development, and as such they may be incomplete, may contain bugs, suffer disruptions and not operate as intended and designated more than usual.
In order to use the Platform, Customer must register and create an account (an "Account"), for each user authorized and designated by the Customer as a user of the Platform under Customer's account (each, a "User"). Users must be at least thirteen (13) years old, or sixteen (16) years old if you are an individual within the European Union (EU), or the minimum age required in Customer's jurisdiction to use or consent to use the Platform. Customer is responsible for providing the Company with accurate, complete, and updated registration information for each User.
Customer shall:
While using the Platform, Customer and/or its Users may upload or transfer data, information or other materials to the Platform to be processed by the Platform on the Customer's behalf, including Input Data (as defined below) (collectively, the "Customer Data"). As between the Customer and the Company, all rights in the Customer Data shall remain with Customer.
Customer hereby grants the Company and Third-Party Service Providers involved in the provision of the Platform hereunder an irrevocable, non-exclusive, worldwide, royalty-free, fully paid, sub-licensable right and license to access, use, modify, translate, process, copy, download, store, distribute, display, publish and prepare derivative works of the Customer Data during the Subscription Term, for the purpose of maintaining and providing the Platform and the services pursuant to the Terms.
Customer represents and warrants that it owns or has all the necessary licenses, rights, consents, approvals, permissions, power and authority, necessary to grant the Company the right and license and share the Customer Data with the Platform, without infringing or violating any copyrights, privacy rights, publicity rights, trademarks or any other contractual, intellectual property or proprietary of any third party.
As between the Company and the Customer, all right, title and interest in the Platform, Website and Company Documents, including without limitation, any services, content, materials, software, know-how, data files, documentation, code, SDK, API, design, text, media, methodologies, artwork, names, logos, trademarks and services marks (excluding Customer Data), any and all related or underlying technology and any updates, new versions, modifications, improvements, developments or derivatives thereof (other than Generated Output), are the sole property of the Company and its licensors.
Subject to the Company's ownership as described above, as between the Company and the Customer, to the extent such rights exist under applicable law, the Customer owns all rights, title and interest in the software and applications generated by the Platform ("Generated Output") resulting from prompts or Customer Data which Customer shares with the Platform for the purposes of generating the Generated Output ("Input Data"). Company relinquishes all rights, title and interests it might have in the Generated Output, without making any representation or warranty as to the nature of such rights.
Customer acknowledges and agrees that due to the nature of machine learning and artificial intelligence, Generated Output may not be unique and other users of the Platform may receive the same or similar output.
Customer and its Users may not, and may not permit or aid others to:
In consideration of the Subscription, Customer's rights and Company's obligations hereunder, Customer shall pay the Company the applicable fees based on the selected plan (the "Fees"). Unless expressly indicated otherwise, Fees are stated in US dollars. Customer hereby authorizes the Company, either directly or through the Company's payment processing services or applicable reseller or marketplace, to charge the Fees via Customer's selected payment method, for each renewal term. The Fees are non-cancelable and non-refundable.
The Fees are exclusive of any and all taxes (including without limitation, value added tax, sales tax, use tax, excise, goods and services tax, etc.), levies, or duties, except for income tax imposed on the Company. Company will charge tax on top of the Fees if Company is legally required to do so.
Customer's Subscription shall automatically renew, and Customer's payment method will be charged for such renewal, by default without prior notice of the renewal to Customer (unless such notice is required by mandatory local law), unless canceled by either the Company or the Customer at least 30 days prior to its expiration, for a renewal period equal in time to the original Subscription Term.
You may turn off auto-renewal or cancel a Subscription at any time via your Account settings or by contacting Support.
Company may terminate or suspend Customer's use of and access to the Platform (or any part thereof) immediately, without prior notice or liability, for any reason, including if the Company believes that Customer is using the Platform in a manner that may impose a security risk, may cause harm to the Company or any third party, or in breach of these Terms.
THE PLATFORM, WEBSITE, COMPANY DOCUMENTS, AND ANY GENERATED OUTPUT ARE SUPPLIED ON AN "AS IS" AND "AS AVAILABLE" AND 'WITH ALL FAULTS' BASIS, AND WITHOUT WARRANTIES, GUARANTEES OR REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
COMPANY DOES NOT WARRANT THAT THE USE OF THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, TIMELY, SECURE, OR FREE OF VULNERABILITIES, OR WILL MEET CUSTOMER'S SPECIFIC REQUIREMENTS OR EXPECTATIONS.
Customer is solely responsible for the Customer Data, Input Data and any data its end customers share with the Generated Output, and should evaluate the accuracy, functionality and security of the Generated Output in each case, including by conducting human review as necessary.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR INDIRECT DAMAGES; ERROR OR INTERRUPTION OF USE, LOSS, INACCURACY, CORRUPTION OR DAMAGE TO DATA, GOODWILL, PROFITS, REVENUE, BUSINESS, SAVINGS, OR PURE ECONOMIC LOSS.
EITHER PARTY'S AGGREGATE AND CUMULATIVE LIABILITY FOR ALL DIRECT CLAIMS, DAMAGES AND LOSSES IS LIMITED TO THE FEES PAID OR PAYABLE TO THE COMPANY BY THE CUSTOMER FOR ITS SUBSCRIPTION IN THE TWELVE (12) MONTHS PRECEDING THE LAST EVENT GIVING RISE TO THE CLAIM.
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS
Unless prohibited by applicable law, all disputes between you and Company shall only be resolved on an individual basis and you shall not have the right to bring any claim against Company as a plaintiff or a member of a class, consolidated, collective or representative actions.
If you reside in the U.S. or in any jurisdiction under which the following isn't prohibited under applicable law, any dispute, controversy, or claim relating in any way to Company's services and/or products will be resolved by arbitration, administered by JAMS under its Comprehensive Arbitration Rules and Procedures. Arbitration will be handled by a sole arbitrator. You and Company are each waiving the right to trial by jury or to participate in a class action or class arbitration.
You have the right to opt out of, and not be bound by, the arbitration provision by emailing [email protected] within thirty (30) days of the earlier of your first registering to use the Platform or the date you first agreed to these Terms. Your opt-out email must be sent from the email address associated with your Account and must include your full name, your mailing address, and a clear statement that you are opting out of arbitration.
Company may change the Terms from time to time, and such change will become effective upon the date on which it is posted on the Website or shared with Customer by an in-Platform notification. Customer is responsible for checking the Website and Platform regularly for such changes.
These Terms and its performance shall be governed by the laws of the State of Delaware, without regard to conflict of laws' provisions. The parties hereto submit the exclusive personal jurisdiction and venue of the competent courts located in Delaware.
Company may assign at any time these Terms and any of its rights and/or obligations thereunder to any third party without Customer's consent. Customer may not assign any of its rights or delegate any obligations hereunder without the prior written consent of Company.
For any questions or queries about these Terms or the Platform in general, please contact us: